# Terms and Conditions
**Last updated: September 16, 2026**
Welcome to Refined Pedicure.
These Terms and Conditions govern your use of refinedpedicure.com and certain interactions with Refined Pedicure through the website.
By using this website, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use the website.
## 1. About Refined Pedicure
Refined Pedicure provides professional esthetic pedicure services at participating Ontario locations.
Current studio locations, services, pricing, availability and booking information are provided through our website and applicable booking platforms.
Additional locations may be added over time.
## 2. Website Information
We make reasonable efforts to keep information on refinedpedicure.com accurate and current.
However, information may occasionally contain errors, become outdated or change without immediate notice.
This may include:
- service descriptions
- prices
- appointment durations
- studio hours
- availability
- location information
- product information
- promotions
The information confirmed through the applicable booking process or directly by the relevant studio will govern where there is a difference.
Nothing in these Terms limits rights you may have under applicable consumer protection law.
## 3. Pedicure Services
Descriptions on this website are provided to help you understand and compare Refined Pedicure services.
The exact service provided may depend on:
- the pedicure selected
- your preferences
- available appointment time
- professional judgment
- circumstances identified during the appointment
We may decline, modify or discontinue a service where proceeding would be inappropriate, unsafe or outside the scope of professional esthetic pedicure care.
## 4. Refined Pedicure Is Not Medical Care
Refined Pedicure provides professional esthetic foot and nail care.
Our services are not a substitute for:
- medical care
- medical diagnosis
- medical assessment
- chiropody
- podiatry
- treatment of disease or infection
Our estheticians do not diagnose or treat medical conditions as part of a pedicure.
If a skin, nail or foot concern appears to require medical assessment or treatment, we may recommend that you speak with an appropriate healthcare professional before proceeding.
Information on this website is provided for general information and should not be interpreted as individual medical advice.
If you have a medical concern, significant pain, signs of infection, a high-risk health condition, or a pregnancy-related concern, consult an appropriate healthcare professional.
## 5. Pregnancy Pedicure Information
Our Pregnancy Pedicure is an esthetic pedicure service designed with pregnancy comfort in mind.
Information on this website about pedicures during pregnancy is general information only and does not replace advice from your healthcare provider.
Every pregnancy is different.
If your healthcare provider has given you restrictions, or you have a high-risk pregnancy or a concern about whether a pedicure is appropriate for you, you should seek their guidance before booking.
## 6. Appointments and Online Booking
Appointments may be booked through third-party booking platforms or other booking methods made available by Refined Pedicure.
When booking, you are responsible for providing accurate information, including:
- your name
- contact information
- preferred studio
- requested service
- any information reasonably required to manage the appointment
Appointment availability is not guaranteed until the booking has been successfully confirmed.
Third-party booking platforms may also have their own terms and privacy policies.
## 7. Prices
Prices displayed on the website are in Canadian dollars unless otherwise stated.
Applicable taxes may be added where required.
Prices may change from time to time.
Where there is a difference between general website content and the price shown through the current booking process, please review the booking information carefully before confirming your appointment.
We will not intentionally use false or misleading pricing or promotional information.
## 8. Appointment Changes, Cancellations and No-Shows
Cancellation, rescheduling, deposit and no-show terms may vary depending on the studio, service or booking platform.
The applicable policy will be displayed during booking or otherwise communicated to you.
Please review those terms before confirming your appointment.
If you need to change or cancel an appointment, contact your selected studio as early as possible.
Nothing in a cancellation policy limits rights that cannot legally be excluded under applicable consumer protection legislation.
## 9. Late Arrival
Arriving late may reduce the time available for your appointment.
Depending on the length of the delay and studio availability, we may need to:
- shorten the service
- modify the service
- reschedule the appointment
We will make reasonable efforts to accommodate you, but doing so cannot be guaranteed.
## 10. Clear Nails and Gel Polish
Where stated for a particular service, clients may be asked to arrive with clear nails.
Refined Pedicure does not currently offer gel polish removal in clinic.
If gel polish must be removed before your appointment, you are responsible for arranging its removal in advance.
Failure to arrive prepared may affect whether the booked service can be completed within the available appointment time.
## 11. Children and Minors
Children's Pedicure services may be available for eligible ages as described on the website.
A parent or legal guardian is responsible for making or approving appointments for minors where appropriate and for providing any consent reasonably required for the service.
Studio rules regarding supervision or accompaniment may apply.
## 12. Gift Cards
Where Refined Pedicure gift cards are offered, any specific terms applicable to the gift card will be disclosed when it is purchased or redeemed.
Gift cards are subject to applicable Ontario consumer protection law.
Availability, redemption options and participating locations may change, so please review the information provided at the time of purchase.
## 13. Promotions and Special Offers
Promotions, discounts or special offers may:
- be available for a limited time
- apply only to selected services
- apply only at participating locations
- have eligibility requirements
- have other conditions
Any material conditions will be disclosed with the applicable offer.
Unless expressly stated, promotions cannot necessarily be combined with other offers.
## 14. Payments
Where online payment is available, payments may be processed by a third-party payment provider.
You agree to provide accurate payment information and represent that you are authorized to use the selected payment method.
Third-party payment providers may impose their own terms and privacy practices.
## 15. Website Use
You may use refinedpedicure.com for lawful personal purposes.
You agree not to:
- misuse or interfere with the website
- attempt unauthorized access to our systems
- introduce malicious software
- use automated tools in a way that disrupts the website
- impersonate another person
- submit false or misleading information
- use the website for unlawful, fraudulent or abusive purposes
- copy or commercially exploit website content without permission
We may restrict access to the website where reasonably necessary to protect our systems, business or users.
## 16. Intellectual Property
Unless otherwise stated, the content of refinedpedicure.com is owned by or licensed to Refined Pedicure.
This may include:
- text
- photographs
- graphics
- logos
- branding
- page layouts
- illustrations
- service descriptions
- downloadable materials
You may view the website and print or save reasonable portions for personal, non-commercial use.
You may not reproduce, republish, distribute, modify, sell or commercially exploit our content without prior written permission, except where permitted by law.
## 17. Third-Party Links and Services
Our website may contain links to:
- booking platforms
- payment providers
- maps
- social media
- other third-party websites or services
Those services are operated independently from Refined Pedicure.
We do not control their content, availability, privacy practices or terms.
Your use of a third-party website or platform is governed by that provider's terms.
## 18. Website Availability
We aim to keep the website available and functioning properly.
However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
- maintenance
- updates
- hosting issues
- technical problems
- circumstances outside our control
We may modify, suspend or discontinue website features when reasonably necessary.
## 19. No Guarantee of Particular Results
Individual preferences, nail condition, skin condition and other factors may affect the appearance or experience of a pedicure.
Refined Pedicure does not guarantee a particular cosmetic result, duration of polish wear or individual outcome.
Nothing on this website should be interpreted as a guarantee of a medical, therapeutic or health-related result.
## 20. Limitation of Liability
To the maximum extent permitted by applicable law, Refined Pedicure is not responsible for indirect, incidental or consequential losses arising solely from your use of, or inability to use, this website.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.
## 21. Privacy
Your use of this website is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected, used, disclosed and protected.
## 22. Changes to These Terms
We may update these Terms and Conditions from time to time.
Changes may be made to reflect:
- changes to our services
- changes to website functionality
- changes to business practices
- legal or regulatory requirements
The updated Terms will be posted on this page with a revised "Last updated" date.
Your continued use of the website after an update means that the updated Terms will apply to future use of the website.
## 23. Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Any dispute will be subject to the jurisdiction applicable under Ontario and Canadian law.
Nothing in this section limits any rights or remedies available to consumers under mandatory applicable law.
## 24. Contact Us
If you have questions about these Terms and Conditions, please contact:
**Refined Pedicure**
Ontario, Canada
**Website:** refinedpedicure.com/contact/